Edgybees has created cutting-edge technology for augmented reality and high-speed platforms.

Our team includes alumni of Amazon Prime Air and Fire TV, and other world-renowned companies as well as startups that made real change and impact on our world at work and home.

If you’re passionate about augmented reality and the merging of real and virtual worlds, breaking barriers with new technologies, and working with a highly charged team, let’s talk!

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Customer Success Engineer

Washington DC · Full-time

About The Position

We're Edgybees, a startup on the fast track to bring Clarity, Accuracy, and Speed to Lifesaving Missions. We provide accurate geo-registration and augmented reality of aerial video in real-time, enabling defense, public safety, and critical infrastructure command centers to accomplish life-saving missions. We are growing fast and looking for enthusiastic team players.

If you would like to be part of shaping the future using cutting-edge technologies and be a member of a team that constantly breaks new grounds, then Edgybees is searching for you!

We are searching for a Customer Success Engineer to join our growing team in the USA!

You will develop customer-specific solutions based on the company's technology, perform integration with customers' systems, and provide ongoing support to customers.

Requirements

  • U.S. Citizen and DoD Clearable - Although our work spans commercial and civilian, we have a strong presence and large market with DoD and Intel customers.
  • Experience with integration, installation, and support of complicated systems at client sites.
  • Experience with the installation of air-gapped solutions.
  • Experience with cloud-based systems (internal or internet-facing)
  • At least 3 years of hands-on experience in a Development or DevOps position (or similar)
  • Hands-on experience with the Linux environment
  • Hands-on experience with Maps and GIS concepts and technologies, e.g. ArcGIS, ArcMap, OSM, GeoServer, Google Maps, USGS
  • Demonstrated ability to work independently, with little guidance
  • Travel up to 40% as needed
  • Effective written and verbal communication skills

 

Preferred qualifications:

  • DoD Secret or higher clearance or held a previous clearance
  • Experience with computer networking (tcp/ip, udp, multicast, unicast)
  • Experience working in an Agile environment
  • Experience with real-time aerial video, drones, and ISR
  • Experience with Linux (RHEL or Ubuntu) security and hardening
  • Familiarity with AWS (EC2, IAM, VPC, S3) and DevSecOps

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